Shipping Policy

Shipping Info

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 2 business days of processing and production time for your order to ship out. Some Products may take upto 4-5 days processing time 

HOW LONG IS THE SHIPPING TIME?
Local orders inside India will be shipped via Fesiable Couriers or any available courier and International Orders will be shipped depending on the fulfillment center the product is from.
All Handmade Items Will Be Checked Thoroughly And Will Ship Within 8 - 14 Days. 

  • Average transit times to the India : 5 - 10 Business days
  • Average transit times to International: 5 - 10 Business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

When you receive your tracking number, Dedicated Tracking Link Will Be Provided After The Product shipped    

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at contact@shopwooo.com. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrive damaged due to mail service mistreatment.

If this happens to you, please contact us with:
    - Your order number.
    - A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)